At Lattize AI, operated by GlobaNav Solutions LLC (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your data. This Privacy Policy explains our practices when you use our software-as-a-service (SaaS) platform and related services (collectively, the “Service”).
We collect the following types of information to provide and improve our services:
We use your information to:
You or your organization retain full ownership of the data you upload or process through the Service. We do not sell, share, or reuse your proprietary data for any external AI training or third-party benefit. Your data is processed strictly within the scope of your usage and contractual agreement.
Lattize AI uses large language models (LLM) to evaluate and summarize information. LLM outputs are designed to assist human decision-making, not replace it. We ensure all models are securely hosted and isolated within our infrastructure. Human oversight is maintained in evaluating system improvements and model performance.
We implement administrative, technical, and physical safeguards to protect your data, including encryption in transit and at rest, role-based access controls, and continuous monitoring for unauthorized activity. Only authorized personnel with a legitimate business need can access customer data.
We retain user and organization data only for as long as necessary to operate our services, meet contractual or legal requirements, and maintain system integrity. Once data is no longer required, it is securely deleted or anonymized in accordance with our internal retention policy.
Users and authorized organization administrators may delete files that they have uploaded to the Lattize AI platform. File deletions are processed through secure, automated functions within our cloud environment. When a deletion request is made, the file is removed from active storage and scheduled for permanent deletion from backup systems within a reasonable period.
At this time, data stored in the application database—such as account information, job metadata, or evaluation results—cannot be manually deleted by end users. These records are retained for operational, audit, or billing purposes. When an account is closed or terminated, we will remove or anonymize database records associated with the account after a defined retention period. Backup or archival copies, if any, may persist for a further time as part of our routine data lifecycle and maintenance processes.
We periodically review retention periods to balance user privacy, system integrity, and regulatory compliance. We will update this policy if retention practices change.
We continuously review and enhance our data management features, including providing users with more granular data deletion options, as the platform evolves.
Lattize AI uses minimal cookies for authentication, user preferences, and session management. We may use anonymized analytics to improve usability and performance but do not track users across third-party sites or use ad cookies.
Our Service may rely on trusted third-party infrastructure providers such as Amazon Web Services (AWS) or similar vendors for hosting, authentication, and email delivery. These providers adhere to strict security and privacy standards.
Lattize AI is hosted on secure, industry-recognized cloud infrastructure providers that maintain compliance with internationally accepted security and privacy standards. These providers supply the computing, storage, and authentication environments necessary for delivering our platform and associated services.
We take measures to ensure that customer data remains protected and isolated within these managed environments. Data is encrypted in transit and at rest, and access is controlled using role-based permissions, multi-factor authentication, and strict least-privilege principles.
Our use of cloud infrastructure may include services for authentication, data processing, or AI model inference. To the best of our knowledge, and according to the terms of our cloud provider agreements, any data processed within these services is not used by the provider to train or improve their own models or shared with external parties for unrelated purposes.
While we work exclusively with trusted and compliant providers, no hosting or transmission method is entirely free from risk. Accordingly, we do not guarantee absolute security or continuous availability, but we apply reasonable and appropriate safeguards to mitigate risks consistent with industry standards.
If there are material changes to our hosting or infrastructure arrangements that could meaningfully affect data privacy or protection, we will update this policy and, where appropriate, notify affected organizations in advance.
Lattize AI operates globally and may process data in data centers located in the United States or other regions. We ensure all transfers comply with applicable data protection laws and contractual safeguards.
Depending on your jurisdiction, you may have rights to:
To submit a request to exercise these rights, you may contact us using the form on our Contact Us page. Please include “Privacy Request” in your message subject or description so it can be directed appropriately. We may request verification of your identity before fulfilling your request, as required by law.
In the unlikely event of a data breach that affects your organization’s data, we will promptly notify the primary account owner with details of the breach, scope, and remediation actions taken.
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. The “Last Updated” date below reflects the most recent version.
For privacy inquiries, please write to us using the form on our Contact Us page.
Lattize AI is a product of GlobaNav Solutions LLC
Last updated: October 2025